Our products come with 24 months warranty, you can find the details on our page warranty & return
do i need to keep the orginal package or box of the products
Please keep the original package if you need to return the product. It is the easiest way to get your products back to us. Thanks a lot.
how long does the delivery take
We need 3 to 5 working days to process the order, according the shipping style by sea or air
and usually 6-10 days later you will receive your products by air and 25-35 days by sea
The shipping is delayed for some objective or uncontrolled reasons.
We will notice our customers ahead of delays.
how to order
you can order products through lumentree.co without even having to register . we accept credit cards.and secure
payment option PayPal is supported too. We also accept wire transfer and Western Union payments.
how about the MOQ
Most of our products have no minimum order requirements,
so you can shop for retail products at wholesale prices! Wholesalers can shop big and get even larger discounts.
where can i find the user manual of my product
you can find the user manual on every product page or visit user manual online in the support area
about lumentree
LumenTree is an innovative and forward-thinking solar company specializing in the development and production of PV hybrid inverters and energy storage systems.
With the commitment to sustain our Earth beyond the sun, we offer a myriad of hybrid energy solutions that are mostly employed in residential, commercial, and utility-scale systems.
We for never-ending technological innovations—with an internal R&D staff of over 35 people.
We are able to offer the most up-to-date products that empower a sustainable future, all the while providing top-of-the-line quality and service.
As we work toward our vision for sustaining our Earth beyond the sun, we never lose sight of the four commitments that have guided us from the beginning: innovation, quality, sustainability and responsibility.