* For detailed warranty period definition, please refer to Grow

LUMENTREE PRODUCTS SERVICE COMMITMENT

The wind

(1) .Product coverage:Including Lumentree solar inverter, Lumentree wind inverter, Lumentree storage inverter, Lumentree accessory, Lumentree monitoring software.


(2) .Country and Region coverage: all country and regions, including China Hong Kong special administration region, Macao special administration region, Taiwan, excluding mainland China ONLY.


(3) .Warranty claim: in general, serial number(S/N)must be provided in order to claim warranty. Basically, the standard warranty period is 2-5 years from the date of installation, and no more than 5 and half years from the date of delivery from Lumentree factory.


(4) .Please store the original purchasing invoice/ installation documents or receipts carefully. Customers need to present it for warranty claim if required.


(5) .Warranty commitment validity: strictly according to the formal sales contract signed with Lumentree. If there is no sales contract signed, then terms & Condition on the Lumentree Warranty Card, and this service commitment document shall be in use.




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